Plumbing
From emergency drain service, to repairs, to water heater installs, we can take care of all your plumbing needs in order to keep your family and your home safe.
Air Conditioning
We can do it all! From small repairs, to extending the life of your current comfort system with our maintenance program, to installing a brand new comfort system.
Heating
Whether it’s an install or a repair, commercial or residential, one call gets you best-in-class service and customer care.
What to Expect When You Call
- When you call our company you will speak with a real person who can politely and efficiently handle your service request.
- You may request same day service or schedule a future appointment set to match your schedule.
- Service technicians will arrive at your home in marked trucks wearing company uniforms
- Each technician is drug tested and background screened so that you can rest assured that you are safe and secure when allowing him into your home.
- Shoe covers are worn by all service technicians to protect your flooring.
- Our service technicians attended comprehensive weekly training sessions to hone and improve their technical skills.
- Our service technicians are paid by the hour, not performance based like some companies. What does this mean to you? It means an honest, efficient repair.
- Service trucks are fully stocked with parts-even older hard-to-find parts. And if for some reason we don’t have the part on the truck, then our service technician will go to our shop and get it, at no extra charge.
- Just good old-fashioned heating system service-a service mentality that’s hard to find these days
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Joe
You can tell when a company employs people who actually care about their jobs and take pride in their work. Dominic was meticulous and very clean. Couldn't have asked for better work. Thank you for everything Dominic and the office team at Ground Zero! - 2/23/2018
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Andrew
Michael and Mike came over and did a stellar job. Passed inspection with flying colors. Very professional team, well equipped and thoughtful. I highly recommend. - 3/27/2018
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Shelby
This should be two reviews for Mike B. He is, hands down, the best around. He came by — same day — to fix a valve. Then came by on his on-call day to give me a quote on a new water heater (not an emergency). He is real, down to earth, and doesn’t try to oversell products I don’t need. He actually replaced the hot water heater — again, on an on-call day when it was not an emergency. I trust Mike B with all my plumbing needs and because of him, I trust Ground Zero. Thanks again, Mike! - 4/08/2018
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Tiana
Fast service and cleaned up afterward. Dominic was professional and courteous. - 2/23/2018
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Lamar
Mike did a great job fixing our bathtub faucets. He was in and out quickly, and they work great!Also, and Dominic was very friendly and helpful in answering a question that I had, when I ran in to him, even though he was out working on another job at my apartment complex. - 3/02/2018
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Erika
Working with Ground Zero was such a relieving experience. When it came to replacing my AC I was so afraid of being ripped off. I contacted several companies for quotes and they were the best pice by far plus offered financing options. Jerry came out and did a detailed walk with me outlining what needed to be done and provided a quote that same day. Install was done the following day by Fred who was awesome too! Left my home in pristine condition and was very thorough. Jerry even followed up after the work was done to make sure everything went well. Great work and customer service too which is rare these days! I highly recommend Ground Zero Plumbing & AC!! - 2/23/2018
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Farooq
These guys did an amazing job from the time I put in a quote to complete deployment and delivery . I wanted to replace three toilets with Toto drakes and Devin on service helped me select , priced toilets , put them on will call and got them on schedule same day. Mike and Mike the techs that installed arrived on time , did amazing work , answered all my questions and got all three toilets installed working. Ground zero was the lowest price of my ten quotes and I will certainly use them again for a plumbing problem. - 12/20/2017
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Samantha
My water heater recently went out. And with two kids and a hectic schedule I was very stressed out. The technician Dominic showed up and replaced my water heater. He was very professional, and knowledgeable. I highly recommend this company. - 2/23/2018
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Glynis
I had a great experience with Ground Zero - polite, professional, prompt and they showed up when they said they would, did a good job. I have nothing negative to say about them. - 3/30/2018
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Bre
Mike B came out to my home my sink was over flowing. He came out fixed the issue and was very kind and knowledgeable in his work. I would highly recommend him to anyone. - 2/21/2018
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Jamajo's
Carter was supposed to be here between 9:30 and 10. He got here at 10:09. That is the first time in 6 weeks any plumber or any restoration person has been to this house relatively on time. He's Young! But he knows what he's doing. And he went out of his way and put the dryer up on the blocks the Restoration company was supposed to do and didn't. He is definitely an asset to this company. He's new to the company, and did not have copper pieces in his truck that he needed, so he had to go to the store. That took some time. He left at 12:48. I will definitely call Ground Zero in the future for plumbing needs. It is a huge, big deal when people are on time and these companies need to realize that. - 3/10/2018
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Destiney
Carter was professional, courteous and thorough. Thank you. - 3/24/2018
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Duke
James at Ground Zero was great. We had a kitchen drain that needed to be cleared. Great price and great service. Highly recommend. - 11/25/2017
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Adrian.Jennifer
Mike and Kyle were very courteous, honest, professional and knowledgeable. On top of that, they were open to hear me out when I shared findings around the problem I have. They provided a quick and accurate diagnosis of the issue instead of trying to sell me a service I don’t need. Thanks for stopping by guys. You can be sure you’ll be the first ones I call if I have another plumbing issue - 3/10/2018
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Joshua
I had Ground Zero come out and fix a leak Dominic was extremely professional and polite I will absolutely tell friends and family about the excellent service!!! - 2/23/2018
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Kelli
This company is the best by far! Couldn't be happier with my new kitchen faucet and water softener system! Dominic you're my hero! Thank you! - 3/26/2018
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Sarah
Dominic came out to fix my water heater that I had been having problems with and he did such a great job and got the work done in a timely manner. Dominic was very nice an - 2/23/2018
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Kelly
Ground Zero is the best! I manage a 500+ unit apartment community in Phoenix and we have our fair share of plumbing and AC issues. I always contact my rep Jerry who gets someone out for me super quick! The technicians are always respectful to my team and residents and if they're happy I'm happy! It's hard to find a good all around company these days. I have even recommended them to friends and family to do work at their homes. Call Ground Zero and ask for Jerry! - 2/23/2018
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Chanelle
Dominic at Ground Zero was amazing! He came in and fixed a major plumbing issue we had quick and easy. Along with his great work ethic, he kept me informed of the problems he found as well as cracked a few jokes here and there. Definitely would hire him again in the future! - 2/09/2018
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Jerica
You won't believe how fast and clean these guys are!! My Service hero was Dominic and he was awesome! It's like having a comedian and a plumber come out to your home. Took care of business while making me laugh the whole time! Thank you Ground Zero!@ - 2/23/2018
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Yang
I called at three and the clogged sink was fixed by 4:30. Mike came over and patiently explained all my questions. He did a great job and most of all his attitude towards questions a and concerns were superb. I will definitely call ground zero for any future problems. When Mike left, we felt we made the right choice and feels extremely informed. Thanks Mike - 11/30/2017
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Wayne
We had a toilet replacement with a fair price and excellent service. Mike and his partner were very accommodating to wear booties in our home and did their job efficiently. What was also impressive was the office called us with the status of the service call i.e. if they were running late and if we needed to reschedule. We would definitely use them again and refer them to others. Great business! Thank you for a great job. - 2/23/2018
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Ryan
Dominic was honest and professional and pulled off a small miracle to install my reverse osmosis system. The price was also a fraction of the cost of other plumbers in the area. I highly recommend Ground Zero Plumbing! - 4/10/2018
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Ariel
Mike Brock came to our home to fix a broken water line he did a great job and was very fast. He also to extra care to not wake my sleeping baby which I greatly appreciate! - 2/21/2018
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Greg
Dominic was fantastic. Great service, fix the problems quickly, and has a personality that makes you want to work with him. Can't recommend him highly enough! - 3/27/2018
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Carolyn
I called another plumbing company who didn’t even bother to return my call. That wasn’t the case with Ground Zero. They showed up on time and gave me a great price. They worked hard to make sure I was happy. They did a great job in installing our wall faucet. We would definitely use them again. Finally a company who has integrity! As a small businessowner I really appreciated their professionalism. - 4/15/2018
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Meredith
We were frantic. We had just begun to rent our house out and one group of renters left the house looking like a scene from the movie, "The Hangover." Beyond the visible damage, they had also managed to stop up one toilet and the kitchen sink. Ground Zero was recommended and we gave a call, crossed our fingers and hoped for the best. From the ability to speak to a human being (a very gracious one!) instead of being put on hold, to dealing with a neat and communicative plumber (thank you for your fine work, Dominic!) to the final pricing structure, working with Ground Zero was like having a business partner that was punctual, reliable, friendly and thorough. We will keep your business card handy. - 3/30/2018
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Stephanie
Mike did fabulous work and provides excellent customer service. I like to know the "why" behind things and he took the time to explain the repairs in language I would understand. The pricing is transparent and reasonable. I am so happy I finally found a company I can trust and rely on for my plumbing & A/C needs. - 4/07/2018
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Marcus
I called to inquire about getting a water heater replaced and a water softener installed. Fred came out right away and took a look for me at no charge and gave some great recommendations to plumb for the softener. He followed up with a written quote while I thought about it. I checked another place or two and found the quote was a good price.I scheduled and they were very quick and accommodating. Stan and Mike came out and completed the job quickly, much faster than expected! They were very thorough and went above and beyond to hide and insulate my plumbing. A+! I'm very happy with the results. They buried the pipes and installed a new valve for me as well. Thanks guys! - 4/02/2018
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Tina
Mike put a new sink in my kitchen for me today. It’s wonderful. I love it. He did a great job and was very professional. I would definitely recommend them. - 3/04/2018
- Joe
You can tell when a company employs people who actually care about their jobs and take pride in their work. Dominic was meticulous and very clean. Couldn't have asked for better work. Thank you for everything Dominic and the office team at Ground Zero! - 2/23/2018
- Andrew
Michael and Mike came over and did a stellar job. Passed inspection with flying colors. Very professional team, well equipped and thoughtful. I highly recommend. - 3/27/2018
- Shelby
This should be two reviews for Mike B. He is, hands down, the best around. He came by — same day — to fix a valve. Then came by on his on-call day to give me a quote on a new water heater (not an emergency). He is real, down to earth, and doesn’t try to oversell products I don’t need. He actually replaced the hot water heater — again, on an on-call day when it was not an emergency. I trust Mike B with all my plumbing needs and because of him, I trust Ground Zero. Thanks again, Mike! - 4/08/2018
- Tiana
Fast service and cleaned up afterward. Dominic was professional and courteous. - 2/23/2018
- Lamar
Mike did a great job fixing our bathtub faucets. He was in and out quickly, and they work great!Also, and Dominic was very friendly and helpful in answering a question that I had, when I ran in to him, even though he was out working on another job at my apartment complex. - 3/02/2018
- Erika
Working with Ground Zero was such a relieving experience. When it came to replacing my AC I was so afraid of being ripped off. I contacted several companies for quotes and they were the best pice by far plus offered financing options. Jerry came out and did a detailed walk with me outlining what needed to be done and provided a quote that same day. Install was done the following day by Fred who was awesome too! Left my home in pristine condition and was very thorough. Jerry even followed up after the work was done to make sure everything went well. Great work and customer service too which is rare these days! I highly recommend Ground Zero Plumbing & AC!! - 2/23/2018
- Farooq
These guys did an amazing job from the time I put in a quote to complete deployment and delivery . I wanted to replace three toilets with Toto drakes and Devin on service helped me select , priced toilets , put them on will call and got them on schedule same day. Mike and Mike the techs that installed arrived on time , did amazing work , answered all my questions and got all three toilets installed working. Ground zero was the lowest price of my ten quotes and I will certainly use them again for a plumbing problem. - 12/20/2017
- Samantha
My water heater recently went out. And with two kids and a hectic schedule I was very stressed out. The technician Dominic showed up and replaced my water heater. He was very professional, and knowledgeable. I highly recommend this company. - 2/23/2018
- Glynis
I had a great experience with Ground Zero - polite, professional, prompt and they showed up when they said they would, did a good job. I have nothing negative to say about them. - 3/30/2018
- Bre
Mike B came out to my home my sink was over flowing. He came out fixed the issue and was very kind and knowledgeable in his work. I would highly recommend him to anyone. - 2/21/2018
- Jamajo's
Carter was supposed to be here between 9:30 and 10. He got here at 10:09. That is the first time in 6 weeks any plumber or any restoration person has been to this house relatively on time. He's Young! But he knows what he's doing. And he went out of his way and put the dryer up on the blocks the Restoration company was supposed to do and didn't. He is definitely an asset to this company. He's new to the company, and did not have copper pieces in his truck that he needed, so he had to go to the store. That took some time. He left at 12:48. I will definitely call Ground Zero in the future for plumbing needs. It is a huge, big deal when people are on time and these companies need to realize that. - 3/10/2018
- Destiney
Carter was professional, courteous and thorough. Thank you. - 3/24/2018
- Duke
James at Ground Zero was great. We had a kitchen drain that needed to be cleared. Great price and great service. Highly recommend. - 11/25/2017
- Adrian.Jennifer
Mike and Kyle were very courteous, honest, professional and knowledgeable. On top of that, they were open to hear me out when I shared findings around the problem I have. They provided a quick and accurate diagnosis of the issue instead of trying to sell me a service I don’t need. Thanks for stopping by guys. You can be sure you’ll be the first ones I call if I have another plumbing issue - 3/10/2018
- Joshua
I had Ground Zero come out and fix a leak Dominic was extremely professional and polite I will absolutely tell friends and family about the excellent service!!! - 2/23/2018
- Kelli
This company is the best by far! Couldn't be happier with my new kitchen faucet and water softener system! Dominic you're my hero! Thank you! - 3/26/2018
- Sarah
Dominic came out to fix my water heater that I had been having problems with and he did such a great job and got the work done in a timely manner. Dominic was very nice an - 2/23/2018
- Kelly
Ground Zero is the best! I manage a 500+ unit apartment community in Phoenix and we have our fair share of plumbing and AC issues. I always contact my rep Jerry who gets someone out for me super quick! The technicians are always respectful to my team and residents and if they're happy I'm happy! It's hard to find a good all around company these days. I have even recommended them to friends and family to do work at their homes. Call Ground Zero and ask for Jerry! - 2/23/2018
- Chanelle
Dominic at Ground Zero was amazing! He came in and fixed a major plumbing issue we had quick and easy. Along with his great work ethic, he kept me informed of the problems he found as well as cracked a few jokes here and there. Definitely would hire him again in the future! - 2/09/2018
- Jerica
You won't believe how fast and clean these guys are!! My Service hero was Dominic and he was awesome! It's like having a comedian and a plumber come out to your home. Took care of business while making me laugh the whole time! Thank you Ground Zero!@ - 2/23/2018
- Yang
I called at three and the clogged sink was fixed by 4:30. Mike came over and patiently explained all my questions. He did a great job and most of all his attitude towards questions a and concerns were superb. I will definitely call ground zero for any future problems. When Mike left, we felt we made the right choice and feels extremely informed. Thanks Mike - 11/30/2017
- Wayne
We had a toilet replacement with a fair price and excellent service. Mike and his partner were very accommodating to wear booties in our home and did their job efficiently. What was also impressive was the office called us with the status of the service call i.e. if they were running late and if we needed to reschedule. We would definitely use them again and refer them to others. Great business! Thank you for a great job. - 2/23/2018
- Ryan
Dominic was honest and professional and pulled off a small miracle to install my reverse osmosis system. The price was also a fraction of the cost of other plumbers in the area. I highly recommend Ground Zero Plumbing! - 4/10/2018
- Ariel
Mike Brock came to our home to fix a broken water line he did a great job and was very fast. He also to extra care to not wake my sleeping baby which I greatly appreciate! - 2/21/2018
- Greg
Dominic was fantastic. Great service, fix the problems quickly, and has a personality that makes you want to work with him. Can't recommend him highly enough! - 3/27/2018
- Carolyn
I called another plumbing company who didn’t even bother to return my call. That wasn’t the case with Ground Zero. They showed up on time and gave me a great price. They worked hard to make sure I was happy. They did a great job in installing our wall faucet. We would definitely use them again. Finally a company who has integrity! As a small businessowner I really appreciated their professionalism. - 4/15/2018
- Meredith
We were frantic. We had just begun to rent our house out and one group of renters left the house looking like a scene from the movie, "The Hangover." Beyond the visible damage, they had also managed to stop up one toilet and the kitchen sink. Ground Zero was recommended and we gave a call, crossed our fingers and hoped for the best. From the ability to speak to a human being (a very gracious one!) instead of being put on hold, to dealing with a neat and communicative plumber (thank you for your fine work, Dominic!) to the final pricing structure, working with Ground Zero was like having a business partner that was punctual, reliable, friendly and thorough. We will keep your business card handy. - 3/30/2018
- Stephanie
Mike did fabulous work and provides excellent customer service. I like to know the "why" behind things and he took the time to explain the repairs in language I would understand. The pricing is transparent and reasonable. I am so happy I finally found a company I can trust and rely on for my plumbing & A/C needs. - 4/07/2018
- Marcus
I called to inquire about getting a water heater replaced and a water softener installed. Fred came out right away and took a look for me at no charge and gave some great recommendations to plumb for the softener. He followed up with a written quote while I thought about it. I checked another place or two and found the quote was a good price.I scheduled and they were very quick and accommodating. Stan and Mike came out and completed the job quickly, much faster than expected! They were very thorough and went above and beyond to hide and insulate my plumbing. A+! I'm very happy with the results. They buried the pipes and installed a new valve for me as well. Thanks guys! - 4/02/2018
- Tina
Mike put a new sink in my kitchen for me today. It’s wonderful. I love it. He did a great job and was very professional. I would definitely recommend them. - 3/04/2018
