480-409-8046
Need A Hero? Call Ground Zero!
Plumbing
From emergency repairs, to complete installs.
We can take care of all your plumbing needs to keep your family and your home safe.
Air Conditioning
From residential to commercial repairs and installs.
We can do it all! Our expert comfort specialists are here to help.
Heating
Whether it’s an install or a repair, commercial or residential.
One call gets you best-in-class service and customer care.
Electrical
Whether it’s installing new lightning fixtures to new electrical panels.
Residential or commercial, one call does it all.
What to Expect When You Call
- When you call our company you will speak with a real person who can politely and efficiently handle your service request.
- You may request same day service or schedule a future appointment set to match your schedule.
- Service technicians will arrive at your home in marked trucks wearing company uniforms
- Each technician is drug tested and background screened so that you can rest assured that you are safe and secure when allowing him into your home.
- Shoe covers are worn by all service technicians to protect your flooring.
- Our service technicians attended comprehensive weekly training sessions to hone and improve their technical skills.
- Our service technicians are paid by the hour, not performance based like some companies. What does this mean to you? It means an honest, efficient repair.
- Service trucks are fully stocked with parts-even older hard-to-find parts. And if for some reason we don’t have the part on the truck, then our service technician will go to our shop and get it, at no extra charge.
- Just good old-fashioned heating system service-a service mentality that’s hard to find these days
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Jacob
Silver fox was referred to me by a close friend after my ac went out. After I called they were very timely and very concerned with fixing my unit in a timely manor. I was pleasantly surprised to find my unit working harder than it had before and got to the point where I had to cut it off because it was too cold! No more sweat, no more tears, just comfortability. I will absolutely be calling them with any problems I encounter in the future. Thank you for your help! 8/19/2013
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Alice
I've had two experiences with Ground Zero, and both were excellent. First was plumbing, and most recently for AC repair (on a 105 degree day). Both experiences could not be better. Worked with Brad most recently. He explained what was going on, spoke with home office to secure the best price possible and did the work, complete with video! Whoever worked out the business plan for Ground Zero was very, very bright: customer service (as in, talk to a person, not a machine), excellent work, and honest pricing. Ground Zero is my BFF. Thanks, Brad! 5/11/2018
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Shannon
Jerry the tech came out to my property. He was here early and very polite. He had our AC installed and running within 2 hours. I highly recommend!!!! He was so polite and professional! I will use them again, no doubt! 9/19/2018
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Diane
I live in an apartment.Our air went out the maintanence called Ground Zero ,they accessed the problem and the very next day had a crane and the new A/C installed in record time.I just want to say Tyler and Julian are professionals who get the job done.Thankyou. 8/31/2018
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Tatia
Thank you Ground Zero, Brad, Fred and Brian put their heads together as I had some electrical problems leftover from the installation last year but they came out and fixed everything perfectly with no issues and when it came to the Warranty...the repairs were covered with NO questions asked. This is one company that you can absolutely TRUST, unfortunately this is hard to find these days, but you can believe in these wonderful people and put your trust in them. Brad left my home spotless as if he was never there, they treat you with the respect and dignity you deserve. Thanks again Ground Zero...you ARE my HEROES! 7/27/2018
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Kimberly
After calling multiple pluming companies and not one returning my call with an emergency plumbing issue I called Ground Zero highly upset because of previous companies (not their fault) as soon as I told them my plumbing issue they came right to my rescue!! Immediately!! Not only that but when the gentleman came out to my house he was super friendly down to earth and very concernd. He fixed everything fast and quick! Brian Jr. is the best!! Fast, knowledgeable great customer service!!! If I ever have another plumbing problem I will call him!!! Don’t search for anyone else this is the first stop!!!! Thank you Ground Zero and Thank you Brian Jr.! 8/07/2018
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Lori
We have used ground zero plumbing twice now. Once for a huge job and once for a smaller job. We have been very satisfied, both with the work and the technicians! They have been knowledgeable, considerate, and helpful. I feel they have gone over and above what we expected. Mike Brooke has been our technician at both jobs. He has been Very gracious and professional! Thank you ground zero plumbing! 1/09/2019
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J
Sherman and Russell were great! Professional, courteous and VERY skilled at their jobs. I would highly recommend this company to friends, family and colleagues alike. This will be THE company I call first when I need the job done right. JG 1/15/2019
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Meredith
We were frantic. We had just begun to rent our house out and one group of renters left the house looking like a scene from the movie, "The Hangover." Beyond the visible damage, they had also managed to stop up one toilet and the kitchen sink. Ground Zero was recommended and we gave a call, crossed our fingers and hoped for the best. From the ability to speak to a human being (a very gracious one!) instead of being put on hold, to dealing with a neat and communicative plumber (thank you for your fine work, Dominic!) to the final pricing structure, working with Ground Zero was like having a business partner that was punctual, reliable, friendly and thorough. We will keep your business card handy. 3/30/2018
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Katherine
Mike came over to our home to do an estimate, they were running a little late and they made sure to call and let us know ahead of time. When Mike arrived he was very friendly towards us, our children and dogs. Mike was extremely up front with what would need to be done in order to have our problem fixed. He also made sure to offer us their home heroes program. Thank you Ground Zero for being so professional. 2/09/2019
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Andrew
Michael and Mike came over and did a stellar job. Passed inspection with flying colors. Very professional team, well equipped and thoughtful. I highly recommend. 3/27/2018
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Ben
We had to have the A/C unit in our apartment replaced, and Ground Zero couldn't have been more helpful. From start to finish, the guys that came out to check everything out and do the replacement were super nice, helpful and profession. Julian and Tyler did the replacement and they were awesome! I'd highly recommend going with Ground Zero. 9/08/2018
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Rosalie
Ground Zero has amazing techs and customer service. Each and every person that we have interacted with are kind, compassionate and sincerely want to help us the best way possible. Mike B and Brian Jr have definitely left an impression, I will tell my friends about. The people at ground zero put my faith back in people again. It's hard to have a good day (or week) when you have a major leak. Ground zero's multi-talented people, Mike B, Brian Jr, Phil, Devon, the wonderful people at the office, and management worked with us on the best resolution for our problem and eased our worries. Thank you again ground zero 5/30/2018
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Christopher
Called on Sat morning after realizing my AC stopped blowing cold in the night. Didn't reach a machine to leave a message, spoke to an actual person which was nice. Was immediately able to schedule an appointment for that afternoon which was great. Brian arrived, turned on the system and diagnosed the issue simply by listening to the sound. Nathan arrived shortly after with the necessary part and we had cool air soon after. Great work by Ground Zero team. 7/08/2018
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Jasmine
All my hope for great, honest plumbers was lost until I met Mike this afternoon! From my initial call to the ladies in the office this morning, then their call this afternoon asking if they could come before the estimated window to the first handshake with Mike, I knew that no matter what, it was going to be okay! Mike was thorough, kind and really knowledgeable! Price was more than fair for the time and work he put in. I signed up for their Hero Club which will save me tons, if needed, but mainly save me worry, which is quite needed! Thank you, Ground Zero for renewing my faith in plumbers!!! #WhenYouNeedAHeroCallGroundZero 1/03/2019
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Heather
Good honest work - helped us immensely over a holiday weekend - staff went above and beyond the call of duty. Much appreciated the work they performed - thank you! 7/25/2011
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Jim
Excellent service. Fixed a leak in our AC just in time for summer and guaranteed the $ we paid would go toward a future repair if needed. But, it was not needed and the house has been cool all summer long. Highly recommend. 11/27/2016
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Susan
Mike Brock and Christian were amazing! Very professional and knowledgeable. They worked together well and quickly diagnosed the issue with my shower. I will not hesitate to call them in the future. Thank you for the great service! 12/20/2018
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Rob
I can't say enough good things about my experience with Jerry and every team member from Ground Zero!! I needed an AC installed at my house last week and they delivered in less time than anticipated. I received an honest quote and fast service. The techs were knowledgeable and very respectful! They answered all my questions, showed up on time, completed the work fast and efficiently. They even cleaned up after themselves! Ground Zero Plumbing and AC is the only AC company I trust! Thank You Jerry and Team! 9/20/2018
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Jean
Another great job by this company. Mike B and Dave were on time, friendly, thorough, explained everything they were doing and why. They didn't talk too much and didn't waste time. Plumbing problems fixed! Thank you guys!! 8/08/2018
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David
We were having some issues with our electrical panel and we called Ground Zero late on a Fri afternoon. Someone from Ground Zero came our Fri evening to ensure that it was not an issue with the recently installed air conditioner. Then on Saturday, Mike from Ground Zero came out and spent several hours to identify the issues. He made some changes to the wiring and stabilized the panel. He was very professional and thorough in explaining what the issues were. We have not have any issues since then. I highly recommend Ground Zero for AC, electrical and even plumbing issues that we have had! Great service! Very responsive! 2/12/2019
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Marcus
I called to inquire about getting a water heater replaced and a water softener installed. Fred came out right away and took a look for me at no charge and gave some great recommendations to plumb for the softener. He followed up with a written quote while I thought about it. I checked another place or two and found the quote was a good price.I scheduled and they were very quick and accommodating. Stan and Mike came out and completed the job quickly, much faster than expected! They were very thorough and went above and beyond to hide and insulate my plumbing. A+! I'm very happy with the results. They buried the pipes and installed a new valve for me as well. Thanks guys! 4/02/2018
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Brian
After receiving 7 estimates Silver fox was the best price for a major plumbing repair. They showed me in detail exactly what was needed for the repair . They did not try to upsell me. Their pricing is phenomenal! I'll definitely be calling them again for service!!! Thanks Brian for your great service and work today! 4/11/2017
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Kara
amazing company! management that truly cares for their employees and customers 1/11/2019
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Jonathan
I just got a kitchen sink repair and faucet replacement at a very very good rate. He had a faucet nearby in his warehouse. I am very happy and would recommend to anyone. Very trustworthy and honest. 3/24/2014
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Robert
This company was phenomenal. They were on time, honest and gave the quote the offered over the phone. Carter was very knowledgeable and pleasant. Use this company!!! 4/30/2018
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Ryan
Dominic was honest and professional and pulled off a small miracle to install my reverse osmosis system. The price was also a fraction of the cost of other plumbers in the area. I highly recommend Ground Zero Plumbing! 4/10/2018
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Junor
I am extremely happy with the professionalism shown by JAKE and JOSH this morning when installing my new AC unit. They showed up 2hrs earlier than expected and got started right away. They finished installing the unit inside and out within 2 and a half hours wow! Anyways cannot day enough about the service they provided. Very respectful with our personal belongings and cleaned up very well before they left. Thank you JAKE and JOSH. Here is a pic of the new unit#Happycustomer 9/19/2018
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Sommer
Mike and Brian Jr were just here and jetted our lines, installed a new sink and a new faucet. Everything is beautiful and works great! They came out quick and got the job done in 3 hours (Roto Rooter quoted twice as much money and twice as much time for half of that job). Not only did we get what we wanted for a fair price, but we felt that they were honest and professional too. Super happy with the job and we will definitely be calling these guys for everything 🙂 5/25/2018
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Tyce
I've used Ground Zero ~4 times now at two different addresses. The technicians have always been prompt and professional. They do great work and are respectful of my home and never leave a mess. I recommend becoming a member of their "Hero Club" as it's paid for itself more than a few times over. Most recently I had David C. out to replace some valves for the washing machine and it was great as always. 10/10/2018
- Jacob
Silver fox was referred to me by a close friend after my ac went out. After I called they were very timely and very concerned with fixing my unit in a timely manor. I was pleasantly surprised to find my unit working harder than it had before and got to the point where I had to cut it off because it was too cold! No more sweat, no more tears, just comfortability. I will absolutely be calling them with any problems I encounter in the future. Thank you for your help! 8/19/2013
- Alice
I've had two experiences with Ground Zero, and both were excellent. First was plumbing, and most recently for AC repair (on a 105 degree day). Both experiences could not be better. Worked with Brad most recently. He explained what was going on, spoke with home office to secure the best price possible and did the work, complete with video! Whoever worked out the business plan for Ground Zero was very, very bright: customer service (as in, talk to a person, not a machine), excellent work, and honest pricing. Ground Zero is my BFF. Thanks, Brad! 5/11/2018
- Shannon
Jerry the tech came out to my property. He was here early and very polite. He had our AC installed and running within 2 hours. I highly recommend!!!! He was so polite and professional! I will use them again, no doubt! 9/19/2018
- Diane
I live in an apartment.Our air went out the maintanence called Ground Zero ,they accessed the problem and the very next day had a crane and the new A/C installed in record time.I just want to say Tyler and Julian are professionals who get the job done.Thankyou. 8/31/2018
- Tatia
Thank you Ground Zero, Brad, Fred and Brian put their heads together as I had some electrical problems leftover from the installation last year but they came out and fixed everything perfectly with no issues and when it came to the Warranty...the repairs were covered with NO questions asked. This is one company that you can absolutely TRUST, unfortunately this is hard to find these days, but you can believe in these wonderful people and put your trust in them. Brad left my home spotless as if he was never there, they treat you with the respect and dignity you deserve. Thanks again Ground Zero...you ARE my HEROES! 7/27/2018
- Kimberly
After calling multiple pluming companies and not one returning my call with an emergency plumbing issue I called Ground Zero highly upset because of previous companies (not their fault) as soon as I told them my plumbing issue they came right to my rescue!! Immediately!! Not only that but when the gentleman came out to my house he was super friendly down to earth and very concernd. He fixed everything fast and quick! Brian Jr. is the best!! Fast, knowledgeable great customer service!!! If I ever have another plumbing problem I will call him!!! Don’t search for anyone else this is the first stop!!!! Thank you Ground Zero and Thank you Brian Jr.! 8/07/2018
- Lori
We have used ground zero plumbing twice now. Once for a huge job and once for a smaller job. We have been very satisfied, both with the work and the technicians! They have been knowledgeable, considerate, and helpful. I feel they have gone over and above what we expected. Mike Brooke has been our technician at both jobs. He has been Very gracious and professional! Thank you ground zero plumbing! 1/09/2019
- J
Sherman and Russell were great! Professional, courteous and VERY skilled at their jobs. I would highly recommend this company to friends, family and colleagues alike. This will be THE company I call first when I need the job done right. JG 1/15/2019
- Meredith
We were frantic. We had just begun to rent our house out and one group of renters left the house looking like a scene from the movie, "The Hangover." Beyond the visible damage, they had also managed to stop up one toilet and the kitchen sink. Ground Zero was recommended and we gave a call, crossed our fingers and hoped for the best. From the ability to speak to a human being (a very gracious one!) instead of being put on hold, to dealing with a neat and communicative plumber (thank you for your fine work, Dominic!) to the final pricing structure, working with Ground Zero was like having a business partner that was punctual, reliable, friendly and thorough. We will keep your business card handy. 3/30/2018
- Katherine
Mike came over to our home to do an estimate, they were running a little late and they made sure to call and let us know ahead of time. When Mike arrived he was very friendly towards us, our children and dogs. Mike was extremely up front with what would need to be done in order to have our problem fixed. He also made sure to offer us their home heroes program. Thank you Ground Zero for being so professional. 2/09/2019
- Andrew
Michael and Mike came over and did a stellar job. Passed inspection with flying colors. Very professional team, well equipped and thoughtful. I highly recommend. 3/27/2018
- Ben
We had to have the A/C unit in our apartment replaced, and Ground Zero couldn't have been more helpful. From start to finish, the guys that came out to check everything out and do the replacement were super nice, helpful and profession. Julian and Tyler did the replacement and they were awesome! I'd highly recommend going with Ground Zero. 9/08/2018
- Rosalie
Ground Zero has amazing techs and customer service. Each and every person that we have interacted with are kind, compassionate and sincerely want to help us the best way possible. Mike B and Brian Jr have definitely left an impression, I will tell my friends about. The people at ground zero put my faith back in people again. It's hard to have a good day (or week) when you have a major leak. Ground zero's multi-talented people, Mike B, Brian Jr, Phil, Devon, the wonderful people at the office, and management worked with us on the best resolution for our problem and eased our worries. Thank you again ground zero 5/30/2018
- Christopher
Called on Sat morning after realizing my AC stopped blowing cold in the night. Didn't reach a machine to leave a message, spoke to an actual person which was nice. Was immediately able to schedule an appointment for that afternoon which was great. Brian arrived, turned on the system and diagnosed the issue simply by listening to the sound. Nathan arrived shortly after with the necessary part and we had cool air soon after. Great work by Ground Zero team. 7/08/2018
- Jasmine
All my hope for great, honest plumbers was lost until I met Mike this afternoon! From my initial call to the ladies in the office this morning, then their call this afternoon asking if they could come before the estimated window to the first handshake with Mike, I knew that no matter what, it was going to be okay! Mike was thorough, kind and really knowledgeable! Price was more than fair for the time and work he put in. I signed up for their Hero Club which will save me tons, if needed, but mainly save me worry, which is quite needed! Thank you, Ground Zero for renewing my faith in plumbers!!! #WhenYouNeedAHeroCallGroundZero 1/03/2019
- Heather
Good honest work - helped us immensely over a holiday weekend - staff went above and beyond the call of duty. Much appreciated the work they performed - thank you! 7/25/2011
- Jim
Excellent service. Fixed a leak in our AC just in time for summer and guaranteed the $ we paid would go toward a future repair if needed. But, it was not needed and the house has been cool all summer long. Highly recommend. 11/27/2016
- Susan
Mike Brock and Christian were amazing! Very professional and knowledgeable. They worked together well and quickly diagnosed the issue with my shower. I will not hesitate to call them in the future. Thank you for the great service! 12/20/2018
- Rob
I can't say enough good things about my experience with Jerry and every team member from Ground Zero!! I needed an AC installed at my house last week and they delivered in less time than anticipated. I received an honest quote and fast service. The techs were knowledgeable and very respectful! They answered all my questions, showed up on time, completed the work fast and efficiently. They even cleaned up after themselves! Ground Zero Plumbing and AC is the only AC company I trust! Thank You Jerry and Team! 9/20/2018
- Jean
Another great job by this company. Mike B and Dave were on time, friendly, thorough, explained everything they were doing and why. They didn't talk too much and didn't waste time. Plumbing problems fixed! Thank you guys!! 8/08/2018
- David
We were having some issues with our electrical panel and we called Ground Zero late on a Fri afternoon. Someone from Ground Zero came our Fri evening to ensure that it was not an issue with the recently installed air conditioner. Then on Saturday, Mike from Ground Zero came out and spent several hours to identify the issues. He made some changes to the wiring and stabilized the panel. He was very professional and thorough in explaining what the issues were. We have not have any issues since then. I highly recommend Ground Zero for AC, electrical and even plumbing issues that we have had! Great service! Very responsive! 2/12/2019
- Marcus
I called to inquire about getting a water heater replaced and a water softener installed. Fred came out right away and took a look for me at no charge and gave some great recommendations to plumb for the softener. He followed up with a written quote while I thought about it. I checked another place or two and found the quote was a good price.I scheduled and they were very quick and accommodating. Stan and Mike came out and completed the job quickly, much faster than expected! They were very thorough and went above and beyond to hide and insulate my plumbing. A+! I'm very happy with the results. They buried the pipes and installed a new valve for me as well. Thanks guys! 4/02/2018
- Brian
After receiving 7 estimates Silver fox was the best price for a major plumbing repair. They showed me in detail exactly what was needed for the repair . They did not try to upsell me. Their pricing is phenomenal! I'll definitely be calling them again for service!!! Thanks Brian for your great service and work today! 4/11/2017
- Kara
amazing company! management that truly cares for their employees and customers 1/11/2019
- Jonathan
I just got a kitchen sink repair and faucet replacement at a very very good rate. He had a faucet nearby in his warehouse. I am very happy and would recommend to anyone. Very trustworthy and honest. 3/24/2014
- Robert
This company was phenomenal. They were on time, honest and gave the quote the offered over the phone. Carter was very knowledgeable and pleasant. Use this company!!! 4/30/2018
- Ryan
Dominic was honest and professional and pulled off a small miracle to install my reverse osmosis system. The price was also a fraction of the cost of other plumbers in the area. I highly recommend Ground Zero Plumbing! 4/10/2018
- Junor
I am extremely happy with the professionalism shown by JAKE and JOSH this morning when installing my new AC unit. They showed up 2hrs earlier than expected and got started right away. They finished installing the unit inside and out within 2 and a half hours wow! Anyways cannot day enough about the service they provided. Very respectful with our personal belongings and cleaned up very well before they left. Thank you JAKE and JOSH. Here is a pic of the new unit#Happycustomer 9/19/2018
- Sommer
Mike and Brian Jr were just here and jetted our lines, installed a new sink and a new faucet. Everything is beautiful and works great! They came out quick and got the job done in 3 hours (Roto Rooter quoted twice as much money and twice as much time for half of that job). Not only did we get what we wanted for a fair price, but we felt that they were honest and professional too. Super happy with the job and we will definitely be calling these guys for everything 🙂 5/25/2018
- Tyce
I've used Ground Zero ~4 times now at two different addresses. The technicians have always been prompt and professional. They do great work and are respectful of my home and never leave a mess. I recommend becoming a member of their "Hero Club" as it's paid for itself more than a few times over. Most recently I had David C. out to replace some valves for the washing machine and it was great as always. 10/10/2018
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