PLUMBING & HVAC COMPANY

Tyler Davis came and fixed my Plumbing issue promptly. He was polite, professional, and efficient. I will use his service again if I have the same plumbing issue.

I want to acknowledge Derek Franki for his professional handling of my AC emergency. He showed up on time and was very kind in explaining everything to me.... read more Knowing nothing about all of this, he was extremely patient with my questions on what was going on. He did an amazing job of trouble shooting my HVAC problem. I also wanted to say thank you to Chris Degeer who came by to help solve the issues that were plaguing my AC. They both represented the best of customer service in a time when it is not easily found. Ground Zero you do have a couple of Hero's!

Sam and Clayton were great! They worked well together and got right down to business of replacing my air conditioner. I live in an apartment, so it’s important for people... read more to be on time and show up. They covered both and I think were even early! Sam explained every step along the way, so I wasn’t surprised by anything. He took great care to make sure he isolated the working area and cleaned it up when he was done to the point of even wiping things down, thoroughly. It was hard to tell that he had even been there. I appreciated his attention to detail and the pride he took in his workmanship. They were both professional, respectful and good natured. It was important to them that the job was done right. Thanks guys!

Ground Zero is my go to HVAC and Plumbing company I use. They are reliable, have good communication and are great at what they do. Thank you Ground Zero for... read more all your hard work.👍

Great place to work for, company listens to any concerns, everyone is in sink with team leadership and safety is #1.

Great company from start to finish. I needed a brand new A/C system for my home in San Tan Valley. Ground Zero came through at a moments notice. They provide... read more the best equipment for my house and its square footage. The prices they provide for their services are bar-none best in the industry. I was more concerned about the quality workmanship. They provided 3 highly trained HVAC technicians and even had their installation manager on site. I highly recommend Ground Zero for your next Air conditioning repair or installation job. GREAT JOB GROUND ZERO!

I live in an apartment and our AC wasn’t working right. The apartment sent out Sam and Ryan from Ground Zero and they came out and installed a new AC... read more unit on the roof and pump in the apartment. Both were very professional and their work didn’t impede my own work day. Was a 3hr install as they removed the old system and installed the new one. They were efficient, friendly and cleaned up everything afterward. No complaints here!

Outstanding professionalism from both Frank and Israel! On time and completed repair early. Would definitely recommend!

Great company from start to finish. I needed a brand new A/C system for my home in San Tan Valley. Ground Zero came through at a moments notice. They provide... read more the best equipment for my house and its square footage. The prices they provide for their services are bar-none best in the industry. I was more concerned about the quality workmanship. They provided 3 highly trained HVAC technicians and even had their installation manager on site. I highly recommend Ground Zero for your next Air conditioning repair or installation job. GREAT JOB GROUND ZERO!

I live in an apartment and our AC wasn’t working right. The apartment sent out Sam and Ryan from Ground Zero and they came out and installed a new AC... read more unit on the roof and pump in the apartment. Both were very professional and their work didn’t impede my own work day. Was a 3hr install as they removed the old system and installed the new one. They were efficient, friendly and cleaned up everything afterward. No complaints here!

The techs that service my AC are so knowledgeable and they explain things in detail to me everytime. Derek was awesome to us! Love this company!

Had an issue with a tankless water heater that was a manufacture defect. Ground Zero want above and beyond to take care of the issue and convince the manufacture to... read more cover the repair. Ground Zero easily have the best customer service I've encountered in Arizona.

Once again the quality at Ground Zero continues to shine. I called for my annual service, was greeted by a professional sounding person who quickly scheduled me for the... read more same week - to my shock. The appointment was confirmed via text and email and before the technician came out I knew his name, his rating, and some about him. He did a very thorough check of the system, was clean, professional, picked up after himself and was very pleasant. I'm happy to have selected to partner with such a great company.

Sam and Ryan were techs that came to install my AC replacement Unit they were very professional, thorough, and even cleaned up after themselves! Made sure everything was installed and... read more working properly before they left. Awesome experience will use them again.

Sam and Ryan were techs that came to install my AC replacement Unit they were very professional, thorough, and even cleaned up after themselves! Made sure everything was installed and... read more working properly before they left. Awesome experience will use them again.

Frank was a big help in getting my apartment cool again. He was professional and kept me updated throughout the repairs.

Fast and professional, thx guys from San Pedregel

Once again the quality at Ground Zero continues to shine. I called for my annual service, was greeted by a professional sounding person who quickly scheduled me for the... read more same week - to my shock. The appointment was confirmed via text and email and before the technician came out I knew his name, his rating, and some about him. He did a very thorough check of the system, was clean, professional, picked up after himself and was very pleasant. I'm happy to have selected to partner with such a great company.

A BIG SHOUT OUT to 'Ground Zero Plumbing & AC'! We had a major water leak going from behind our washer/dryer unit into the spare bedroom closet and it was... read more soaking the carpet. We had NO hot water! We had originally contacted a different company that was not giving us the best ETA and were saying basically "They will get there when the get there". Well we decided to reach out to a friend who dispatched for this company, Kara R who said they could for sure get us someone sooner! I was given a window of when they would be there and they kept to their word. Mike D was our tech that showed up. He was AWESOME. He was funny, informative and figured out almost immediately what was wrong. We appreciated his kindness and the fact that he did no try to upsell us. Between Kara R who got us a tech immediately and our awesome tech Mike D who fixed our situation, we are very pleased and will refer to you guys! Thank you again! (DOS: 02/08/2022)

Of course having your AC blow right when it hits triple digits in Arizona is never a pleasant experience but Sean from Ground Zero was our hero! He was super... read more friendly and courteous as well as keeping me updated and educated along the way. He fixed our AC in a timely manner and it seems to be working better than ever before it broke. Thank you so much!!

I was not only impressed by the work the technicians, Derek and Juan, performed but also by their professionalism. They took the time to explain what the issues were with... read more my unit and made me feel comfortable that they were not trying to sell me on somethng that I did not need. The customer service was beyond my expectation and I will continue to do business with Derek and Juan specifically! I highly recommend them for any of your HVAC needs.

To be a great technician is not merely about fixing or replacing the parts; it is more about a positive disposition and outstanding admiration toward the customer. Of course, the... read more technical expertise and aptitude of the craftsperson will take into account and consideration. Derek Franke and Juan Mata manifested all these remarkable qualities. I was so impressed with their proficiency that I required Ground Zero to send Derek and Juan twice a year to check up on my air conditioning system.

Of course having your AC blow right when it hits triple digits in Arizona is never a pleasant experience but Sean from Ground Zero was our hero! He was super... read more friendly and courteous as well as keeping me updated and educated along the way. He fixed our AC in a timely manner and it seems to be working better than ever before it broke. Thank you so much!!

To be a great technician is not merely about fixing or replacing the parts; it is more about a positive disposition and outstanding admiration toward the customer. Of course, the... read more technical expertise and aptitude of the craftsperson will take into account and consideration. Derek Franke and Juan Mata manifested all these remarkable qualities. I was so impressed with their proficiency that I required Ground Zero to send Derek and Juan twice a year to check up on my air conditioning system.

I was not only impressed by the work the technicians, Derek and Juan, performed but also by their professionalism. They took the time to explain what the issues were with... read more my unit and made me feel comfortable that they were not trying to sell me on somethng that I did not need. The customer service was beyond my expectation and I will continue to do business with Derek and Juan specifically! I highly recommend them for any of your HVAC needs.

A BIG SHOUT OUT to 'Ground Zero Plumbing & AC'! We had a major water leak going from behind our washer/dryer unit into the spare bedroom closet and it was... read more soaking the carpet. We had NO hot water! We had originally contacted a different company that was not giving us the best ETA and were saying basically "They will get there when the get there". Well we decided to reach out to a friend who dispatched for this company, Kara R who said they could for sure get us someone sooner! I was given a window of when they would be there and they kept to their word. Mike D was our tech that showed up. He was AWESOME. He was funny, informative and figured out almost immediately what was wrong. We appreciated his kindness and the fact that he did no try to upsell us. Between Kara R who got us a tech immediately and our awesome tech Mike D who fixed our situation, we are very pleased and will refer to you guys! Thank you again! (DOS: 02/08/2022)

Mr. Sean came here at Summer Hill place and performance was excellent .Sean did a great job fixing my ac unit once again thank you. Kortney Smith